About

Getting Access

Obtain an Explorer Account

An account is required to access Explorer; your Principal Investigator (PI) can add you to their existing /projects directory, which will create your Explorer account. If you are new to the university or a visiting researcher, you will need to work with your sponsor to obtain a Northeastern username and password.

Sponsor Approval Process for Students

All Explorer users must have a sponsor (usually a PI or professor) to approve their Explorer access request. When you fill out the Research Computing Access Request form in ServiceNow, an email is sent to your specified sponsor upon submitting the request. Your sponsor will receive email reminders until they approve your request by following the approval link in the email from ServiceNow. You should let your sponsor know to look for the email with the approval link before submitting an access request.

You will receive an email confirmation when your access has been granted. Please note that your account request may take up to 24 hours to complete after your sponsor approves it. Once you have access, if you are unfamiliar with Explorer, high performance computing, or Linux, you may want to review the Research Computing Training Page.

Sponsor Approval Process for PIs and Instructors

PIs and instructors need to complete the Research Computing Access Request form in ServiceNow. You can sponsor yourself, and should use your name in the University Sponsor field. You will still need to approve your access request by following the approval link in the email from ServiceNow.

You will receive an email confirmation when your access has been granted. Please note that your account request may take up to 24 hours to complete after your sponsor approves it. Once you have access, if you are unfamiliar with Explorer, high performance computing, or Linux, you may want to review the Research Computing Training Page.

Connecting to the Cluster

Ready to get started on Explorer? Learn how to connect to the Explorer cluster using command-line access through the terminal or the Open OnDemand web interface.

Using the Terminal

Connect to the cluster using command-line access using the terminal. Guides are provided for Windows, macOS, or Linux.

Using Open OnDemand

Learn how to access and use the Open OnDemand (OOD) web portal to connect to the Explorer cluster.