Status Updates

HPC Cluster Status

The Discovery Cluster is fully operational. If you have any questions or issues, please contact the Research Computing team at rchelp@northeastern.edu.

Discovery and Explorer Login Issue – Resolved

December 17, 2024: 1:50 p.m. ET

The login issue has been resolved.

If you have any questions, please submit a ticket, drop by our Office Hours, or Schedule a Consultation.

Discovery and Explorer Login Issue

December 17, 2024: 1:25 p.m. ET

The Research Computing team is currently investigating an issue logging into the Discovery and Explorer clusters. This issue is impacting both SSH and OOD login. 

We will post updates to the Status Updates page as they become available.

If you have any questions, please submit a ticket, drop by our Office Hours, or Schedule a Consultation.

Scratch Purge Scheduled for Tuesday, January 7, 2025

December 09, 2024

To ensure adequate resources for all users going into the new semester, the Research Computing team is planning to continue its periodic practice to purge /scratch space. The next purge is planned for Tuesday, January 7, 2025. As a reminder, if you have any data on /scratch that you would like to retain, please move your data into persistent storage, like /work. Research Computing also provides archival storage options in the form of Disk and Tape media.

If you need to expand the amount of storage you have available in /work, please submit a Storage Space Extension Request. If you have any questions, please submit a ticket, drop by our Office Hours, or Schedule a Consultation.

NESE Tape Maintenance Wednesday, December 11, 2024

December 09, 2024

NESE Tape will be under maintenance to repair disk cache management. This may cause performance degradation for NESE Tape users trying to access their archive.

SLURM and OOD Outage – Resolved

November 11, 2024; 2:30 p.m. ET

The Research Computing team has restored SLURM and OOD. The Discovery Cluster is fully operational.

If you have any questions, please submit a ticket, drop by our Office Hours, or Schedule a Consultation.

SLURM and OOD Outage – Update

November 11, 2024; 2 p.m. ET

The Research Computing team is currently working to restore SLURM and OOD. We appreciate your patience as we resolve this matter. 

If you have any questions, please submit a ticket, drop by our Office Hours, or Schedule a Consultation.

Degraded SLURM Performance

November 11, 2024; 10:20 a.m. ET

The Research Computing team is currently investigating degraded SLURM performance and a possible OOD outage. 

If you have any questions, please submit a ticket, drop by our Office Hours, or Schedule a Consultation.

Upcoming OOD and Globus Outage – November 2, 2024

October 25, 2024; 4:45 p.m. ET

Globus will be performing maintenance and will be unavailable on Saturday, November 2, 2024 from 10:00 -11:30 a.m. ET. During this time, Open onDemand will also be unavailable.

If you have any questions, please submit a ticket, drop by our Office Hours, or Schedule a Consultation.

Intermittent Connection Issues with Open onDemand Applications – Update

October 24, 2024; 10:30 a.m. ET

The Research Computing team has been able to restore some functionality and is continuing to investigate intermittent connection issues with Open onDemand applications.

If you have any questions, please submit a ticket, drop by our Office Hours, or Schedule a Consultation.

Intermittent Connection Issues with Open onDemand Applications

October 22, 2024; 12:30 p.m. ET

The Research Computing team is currently investigating intermittent connection issues with several Open onDemand applications.

If you have any questions, please submit a ticket, drop by our Office Hours, or Schedule a Consultation

Scratch Purge Scheduled for Tuesday, November 5, 2024

September 06, 2024

To ensure adequate resources for all users going into the new semester, the Research Computing team is planning to continue its periodic practice to purge /scratch space. The next purge is planned for Tuesday, November 5, 2024. As a reminder, if you have any data on /scratch that you would like to retain, please move your data into persistent storage, like /work. Research Computing also provides archival storage options in the form of Disk and Tape media.

If you need to expand the amount of storage you have available in /work, please submit a Storage Space Extension Request. If you have any questions, please submit a ticket, drop by our Office Hours, or Schedule a Consultation.

Scratch Purge Scheduled for Tuesday, October 1, 2024

September 06, 2024

To ensure adequate resources for all users going into the new semester, the Research Computing team is planning to continue its periodic practice to purge /scratch space. The next purge is planned for Tuesday, October 1, 2024. As a reminder, if you have any data on /scratch that you would like to retain, please move your data into persistent storage, like /work. Research Computing also provides archival storage options in the form of Disk and Tape media.

If you need to expand the amount of storage you have available in /work, please submit a Storage Space Extension Request. If you have any questions, please submit a ticket, drop by our Office Hours, or Schedule a Consultation.

New Open OnDemand Login Procedure

July 25, 2024

The RC Team has made an update to the login process for Open OnDemand (OOD).

To log into Open OnDemand, please go to ood.discovery.neu.edu, which will now take you to the following page. Select Northeastern University from the drop menu and select continue. 

Next, you will enter your Northeastern credentials to login on the following screen:

You will be then be required to Duo authenticate. Once you’ve completed this step you will be taken to the OOD landing page and you can begin your work.