All RC-managed services will be powered down starting at 6 a.m. ET on Monday, June 2, 2025.
The Massachusetts Green High Performance Computing Center (MGHPCC) will be conducting its annual shutdown for maintenance work on Tuesday, June 3. To prepare for that maintenance, RC will be shutting down all services from Monday, June 2 until Thursday, June 5. Research Computing’s servers and services are physically located at MGHPCC and are included in this shutdown, along with the high performance cluster systems of Harvard, Boston University, MIT, and the University of Massachusetts at Amherst. All RC-managed services will be powered down starting at 6 a.m. ET on Tuesday, June 2. We are currently anticipating that RC-managed services will be powered back on Thursday, June 5, given that all work is completed in a timely manner.
How will the maintenance affect me?
All systems will be affected by the shutdown, including the CIFS mount /research, RC-hosted sites and services, all compute nodes, storage (including research and archive storage), and the Open OnDemand web portal. Please be aware that all running jobs will be terminated by 6 a.m. ET on June 2 as the system is powered down.
How to get updates about the maintenance window:
Visit the RC Status Updates page to check for any updates. Please note, we will only post updates if there are unexpected delays causing services to be unavailable for longer than expected.
Questions?
If you have any questions, please reach out to the RC team to help you prepare for the power outage. RC is happy to connect with you in the way that works best for you:
- Office Hours: RC Office Hours are a great way for you to connect with the RC team for short (~10-15 min) consultations. Office Hours are held every Wednesday from 3 – 4 p.m. ET and Thursday from 11 a.m. – 12 p.m. ET.
- Consultations: Schedule a consultation with one of Research Computing’s staff members to get personal, one-on-one assistance for your research computing and data storage needs. Consultations are available to any Northeastern student, faculty, or staff member.
- Ticket: To submit a ticket in ServiceNow, select from the RC ServiceNow catalog. You may need to sign in with your Northeastern username and password to view the catalog.
- Email: You can send the RC team an email at rchelp@northeastern.edu. This will also automatically generate a ticket in ServiceNow.
