Use Our New Email: rchelp@northeastern.edu

Jul 17, 2019 | Announcements

As part of our effort to make communicating with us easier, the Research Computing team has a new email address: rchelp@northeastern.edu. The researchcomputing@northeastern.edu address will be phased out by the end of September. When you email us at rchelp@northeastern.edu, a ServiceNow ticket will automatically be generated so that we can address your issue as quickly as possible.

Along with our new email address, you can also go directly to ServiceNow and submit a ticket. You can select from our catalog in ServiceNow to submit a ticket for a specific issue, such as requesting an account, help with installing software on Discovery as well as many other services that we provide.

Announcements

Introductory Training Session Updates

The Research Computing team has updated the introductory training sessions available in the RC Training Canvas Course. While the recordings remain the same, the course materials and links have been updated to ensure accuracy and functionality.

Tech Life

Bioinformatics in Research Computing

Associate bioinformatician Shobana Sekar collaborated with and facilitated the research of genomics-focused faculty, students, and researchers, enabling them to run their bioinformatics workflows on the HPC cluster in an optimal manner.

Tech Life

Partnering to Accelerate Neural Network Models

Associate Data Scientist Mariana Levi helps accelerate Gunther Zupanc's research with the power of Discovery.